AI cancel flow for Stripe SaaS

Pay when a subscriber stays.

Stayput reads why someone is leaving and decides, for that one person, whether to offer a pause, a discount or a downgrade, in which words, and at which moment. Static rules give everyone the same coupon.

90 seconds, no sign-up. You play the subscriber; the AI answers.

Example session · $19 plan, 14 months

Too expensive, I only used it twice this quarter.
Two uses in three months is not worth $19 — fair. Pausing keeps your 14 months of history and costs nothing while you are away.
Pause for 2 months
Billing resumes on its own. Reason read: not using it (confidence 0.86).
Cancel anyway

It starts with knowing why they leave.

Add one line to your Cancel button and every cancellation lands in a dashboard with the reason, in the subscriber's own words. Top reasons, real quotes, and a weekly digest in your inbox. Free during early access.

Log my cancel reasons

Then it answers them.

"Too expensive" and "I do not use it" need different answers. Stayput classifies each reason, checks your guardrails (discount floors, one offer per 90 days) and writes the offer. A subscriber can always cancel in one click.

See it decide

What you pay before the first save.

At $3k MRR and 5% monthly churn you lose about $150 a month. With Stayput you pay $0 until a save renews, and you can test it on your own Cancel button for free first. A flat fee is due whether or not anyone stays.

ToolHow you payMonth with no savesMonth with 6 saves on a $29 plan
Stayput, pay per save20% of the first renewal a save produces$0$34.80
Stripe retention rulesIncluded with Stripe Billing; discount or lower-plan offers$0$0
CancelFlowFlat, by embed count$9 to $59$9 to $59
Churnkey StarterFlat, billed yearly (under $5k/month churn volume)$250$250
Churn Buster cancel flowsFlat, from$269$269

Prices read from each vendor's public pages in Nov 2026. Stripe's rules match the reason a subscriber picks from a fixed list; Stayput also reads what they type and answers each subscriber, and charges only when a save renews. Six saves times $29 times 20% is $34.80. See the calculator.

From link to first logged reason in about five minutes.

  1. Try a session

    Pick a subscriber, type a reason, watch the decision, the words and the offer, plus what Stayput would do in Stripe.

  2. Sign in with an email link

    No password, no card. Create a survey flow and copy the hosted link or the one-line snippet.

  3. Read your weekly digest

    Top reasons, the quotes behind them, and what changed since last week, in your inbox.